FAQ

What is Treads?

Treads is the first Tire subscription service in the United States. We offer the most comprehensive end to end tire coverage providing you new tires for life, including: new tire replacements, tire repairs, full roadside assistance and even mobile tire installations and rotations, meaning that we come to you. Thanks to a transparent monthly fee, with Treads, you know exactly how much to budget to keep your car safely on the road with a complete peace of mind.

Will I have any additional costs in addition to the monthly subscription?

No, all the services included in the Treads subscription package you choose are covered by the monthly fee with the exception of certain service limitations outlined in our terms and conditions. 

Is there a subscription contract?

Yes, after each installation of a new set of tires you are agreeing to a minimum 6 month subscription contract from the date of installation. At the end of the subscription contract your subscription will automatically be converted to a monthly subscription. This is also outlined in more detail in our terms and conditions. 

What is covered by Treads repair or replace?

In case of puncture or accidental damage, we will repair your tire, or get it replaced if the repair is not possible with the exception of certain service limitations outlined in our terms and conditions.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time and for any reason, if this is during the 6 month subscription contract period you may cancel by paying the remaining amount due. The remaining amount will be automatically debited from your account following the cancellation request.

My car was stolen / my car was damaged in an accident / I sold my car. What happens to my Treads subscription?

For any of these reasons it is possible to cancel the subscription at any time if this is during the 6 month subscription contract period you may cancel by paying the remaining amount due. The remaining amount will be automatically debited from your account following the cancellation request.